Kerry Foskett

Compliance Practitioner

As a trusted Compliance Practitioner, Kerry is committed to building proactive and collaborative partnerships with clients, ensuring they achieve and maintain full compliance with CQC standards across all operational areas. With a focus on delivering exceptional support in Policies, Registrations, Compliance, and Inspections, she has established long-lasting relationships with a diverse range of organisations. Kerry brings over 15 years of extensive healthcare experience, having worked in various hospital settings, including Labour Wards, Neonatal Units, and NHS Birth Centres, before transitioning to her role as a Community Midwife. This rich background has equipped her with deep expertise in reporting procedures, meticulous record-keeping, and navigating the ever-evolving landscape of compliance standards and regulations. Driven by a passion for excellence, Kerry is unwavering in her dedication to helping clients not only meet but exceed their compliance obligations. She consistently goes above and beyond to provide tailored support, ensuring their success and peace of mind in an increasingly complex regulatory environment.

Darren Botes

Head of Registrations and Policies

Darren leads our CQC Registrations and Policies area of the business. Darren’s background is in Emergency Care, where he worked for many years as a registered critical care paramedic. More recently, Darren has overseen a team of clinical case managers at a highly respected UK health insurance company and has run the International Sector within a well-known drug data company, overseeing a team of pharmacists and researchers.

Natasha Heasman

Head of Policies and Procedures

Natasha is an experienced healthcare professional having worked in the field for nearly a decade. Previously, she has been a trainer for the lead cancer system provider in England, where she delivered training for a web-based application that captures cancer patient information used by over 120 NHS Trusts across the country. Natasha has also been a Senior Clinical Case Manager for a private healthcare organisation, working as the lead individual for the Ophthalmology, Gynecology and ENT teams.

She also has extensive experience in leading training courses for a range of healthcare professionals and updating these materials in line with regulations.

As our Policies Manager, Natasha will be working closely with our clients to oversee the production of their bespoke policies and procedures. She will work collaboratively with the rest of the policies team to deliver excellent customer service for our clients and live up to their expected high standards.

Julie Walton

Head of Registrations

As our Head of Registrations, Julie leads the registrations team to provide the most effective registration support for our clients. She uses her solid and extensive knowledge of health and social care regulation, clinical best practice and national standards in the work she does for each client. Through her work heading the registrations arm of the business, Julie focuses on promoting person-centred care and the service user’s voice throughout consultation and engagement, providing support in a bespoke manner that works best for the individual. Having worked over 25 years in health and social care regulation, Julie has a wealth of knowledge and experience in inspection, registration, and enforcement, including managing and leading inspection teams. Julie has vast experience working for the CQC, as both a Compliance Manager and Head of Hospital Inspections. In addition to this, Julie has also delivered assessment and inspection programmes across the independent sector and NHS organisations within a set locality. She retains her nurse registration as well as a post-graduate diploma in healthcare policy and administration.

Robyn Drury

Head of Inspections and Support

Robyn leads our Inspections and Support area of the business at Care 4 Quality, having been with the company since from almost inception. With her strong management and organisational abilities, she oversees the operations of all of the inspections and support aspects, supporting the team with helping new customers, managing existing accounts, and ensuring appropriate levels of support for all clients to meet compliance standards. Robyn is also responsible for upholding the quality of support provided, as well as maintaining and supporting our workforce of office staff and consultant panel.

Laura Caers

Operations and Administration Co-Ordinator

Laura’s role is to format and quality control mock inspection reports, support customers with annual reviews and updates to their policy suites, support customers with their provider registration applications, and support customers with CQC enforcements and FACs.

Elain Gillespie-Jones

Bookings Lead

Elain is our dedicated bookings lead ensuring that all jobs are scheduled efficiently and consultants are coordinated seamlessly. In addition to overseeing job assignments, Elain also takes on key administration tasks such as formatting audit reports. Her proactive approach and commitment to excellence make her an invaluable part of the team

Georgia-Rose Voice

Administration Assistant

Georgia takes care of administrative tasks such as booking inspections, formatting reports and action plans, managing calendar audits, and coordinating monthly and ad hoc bookings to keep the team running smoothly.

Bekki Devine

Administrator

Bekki's role is to support the team with all of the administrative tasks that make the business run as smoothly as it does, such as booking in visits, formatting reports and action plans and carrying out survey calls on behalf of the customer. Bekki worked for the CQC for almost 5 years and gained invaluable knowledge on the registrations process as well as the CQC’s Fundamental Standards. During this time, she worked to resolve numerous queries from both members of the public and fellow colleagues in a timely, professional and satisfactory manner.

Steven Haddock

Quality Assurance and Compliance Lead

Steven uses his in-depth knowledge of health and social care regulations to help us to ensure the technical quality of the services we deliver whilst supporting our team, consultants and clients. Steven plays a pivotal role in assisting the team and our clients to maintain high standards of quality, ensure regulatory compliance, and foster a culture of continuous improvement.

Sarah Bawden

Management Accountant

Sarah is responsible for managing the finances of the business. She is part of the senior management team and oversees the finance function and day to day management of Care 4 Quality finances, including budgeting, forecasting and general accounts administration.

Rachael Giffard

Purchasing and Administration Coordinator

Rachael manages bookkeeping and administrative tasks, ensuring smooth financial operations. Her responsibilities include invoicing, tracking payments, processing payments, managing overdue accounts, conducting QA surveys, onboarding new staff, and keeping the company website up to date. She helps maintain compliance and supports the team in delivering excellent service.