Action
• Healthcare users should be aware of the updated Directions for Use (DFU) and actions in the
manufacturer’s Field Safety Notice (MMS-19-1572) published in February 2020. This includes:
o instructions to inspect the pump before each use
o if you see white plastic debris on the lead screw, immediately stop using the pump and send
it to BD or your chosen service provider for repair
o a reminder that it’s vital to regularly check that an infusion is running as expected.
• Technical staff should be aware of updated service manual advice for pump maintenance. Contact
BD to obtain it if required.
• Complete the customer acknowledgement form and send it to [email protected] to confirm
receipt of the FSN.
• Report suspected or actual adverse events involving these devices through your local incident
reporting system and/or your national incident reporting authority as appropriate: England, Scotland,
Northern Ireland, Wales. You should also report directly to manufacturers if your local or national
systems do not.
Action by
All technical staff responsible for servicing these pumps and healthcare staff who use the pumps.