Category: Advice

Person-centred language contributes to a feeling of positive, person-centred culture across care services. You may not think it, but using particular language changes the way people think about themselves and can determine whether or not […]

By Louise Morris, Senior Compliance Associate Dementia is not a single disease but a collective term used to describe a decline in memory or brain function that impacts on the person’s daily life. A person […]

Quality Assurance (QA) training is vital for supporting the delivery of high-quality care services. QA is focused on measuring and reviewing the quality of the services that health and social care providers offer, particularly across […]

Ongoing compliance is essential for health and social care providers to remain compliant with the Care Quality Commission (CQC) and continue to excel within the sector. We do understand that keeping up to date with […]

To set up your own health or social care provider, such as a care home or domiciliary care agency, you must first register with the Care Quality Commission (CQC). However, it is important to note […]

When establishing a health or social care provider, one of the most stressful things you have to deal with is CQC inspections. The purpose of CQC inspections is to ensure that service-users are cared for […]

Every care service sets out striving to offer the best service possible. But, sometimes, standards can slip without anyone realising. This can be due to a number of factors. Whatever the cause, it is important […]

As the CQC is a public body, it must be able to show that its decisions and inspections are lawful and have followed the correct procedures. This is why the factual accuracy check was introduced […]

If you have a health and social care provider, it is highly likely that you will be inspected by the Care Quality Commission (CQC). The purpose of CQC inspections is to ensure that service-users are […]

The purpose of CQC inspections is to ensure that service-users are cared for in an effective and dignified way, whilst also supporting those offering care. CQC inspections aren’t designed to catch people out, or to […]