We are excited to announce new nationwide venues for our popular training course – Understanding the CQC Framework and How to Achieve Outstanding.
This expert training session, delivered by Former National CQC Training Manager, James McQuillin, will now be taking place in Nottingham, Oxford, Harrogate, Exeter, Norwich, and Newcastle.
See our fantastic venues and course agenda below, as well as the links to buy your tickets now!
New Venues
Nottingham Forest F.C, Tuesday 21st June. The City Ground, Nottingham, NG2 5FJ
Oxford Golf Club, Tuesday 28th June. Hill Top Road, Oxford, OX4 1PF
Rudding Park, Harrogate, Monday 4th July. Rudding Park, Harrogate, HG3 1JH
Norwich City FC, Norwich, Tuesday 19th July. Carrow Road, Norwich, NR1 1JE
St. James’ Park Stadium. Newcastle, Tuesday 26th July. Strawberry Place, Newcastle-upon-Tyne, NE1 4ST
Hosted by James McQuillin, Former National CQC Training Manager
James spent many years as the National Training Manager at the CQC and its predecessor, the Commission for Social Care Inspection. He is one of the founders of iBenchmark, the UK’s Leading Care 4 Quality. Software. He has a thorough insight into the expectations of the CQC and exactly what is required to be an ‘Outstanding’ provider. He is passionate about supporting providers like you to understand compliance legislation and to achieve an Outstanding CQC rating. He has delivered this training course nationwide for many years, both internally within the CQC and externally to thousands of service providers.
We look forward to seeing you at one of the events!
Course Agenda
Introduction
- History of the CQC and their standards
Pre-Inspection
- Understanding the inspection model
- What are the 11 Fundamental standards?
- The 5 Questions asked as part of the Inspection.
- Mapping the standards to the 5 Questions
- The CQC Evidence Matrix
- Evidence that now demonstrates compliance for the 5 Questions
- KLOE – key Lines of Enquiry
- Why staff matter and How to prepare them
- Identifying what you do Above and Beyond
How to conduct mock Inspections
- Understanding SOFI (Short Observational Framework for Inspections)
- How to carry out Observational Audits / reviews (using a CQC Inspectors methodology and guidance material)
- Identify areas for improvement and the root cause from the video
On the day of inspection
- First Impressions Matter
- Time to Showcase your good work
- Introductions (Who are the Inspection team?)
- General house-keeping for everyone
After the inspection
- Immediate
- Team brief
- 48 Hour Rule
- Ratings
- Characteristics of Each of the 4 Ratings
- How often you will be Inspected
- Draft Report
Hints and Tips for achieving Outstanding
- What constitutes outstanding?
- Sharing Best Practice
Getting the most from the CQC Website
Ticketing
Tickets are subject to limited capacity, so book yours now to avoid disappointment!
Tickets are £250.00 each. Pricing includes the training event, a full lunch, and training resources to take away.
Click the links below to book your tickets.
The buttons below take you to Stripe, our secure booking system. You will receive email confirmation immediately upon booking, as well as further details about the event.
Book tickets- Edgbaston, Wednesday 18th May
Book tickets- London Golf Club, Thursday 26th May
Book tickets- Ageas Bowl, Tuesday 7th June
Book tickets- The Oval, Kennington, Wednesday 15th June
NEW VENUE TICKETS…
Book tickets- Nottingham, 21st June
Book tickets- Oxford, 28th June
Book tickets- Harrogate, 4th July
Book tickets- Exeter, 12th July
Book tickets- Norwich, 19th July
Book tickets- Newcastle, 26th July
If you have any questions, our expert team are happy to talk. Contact us via 0186 559 5795 today!
