One of our clients, Dr Roxy’s Clinic, has now registered with the CQC.
The clinic, based in Nottingham, is a private GP service fronted by Dr Rokhsareh Elledge.
Dr Elledge first approached Care 4 Quality. for help with registration earlier this year.
When asked about her experience with us, Dr Elledge said: “The team have been fantastic and I’m very pleased with the service and support I’ve received throughout.”
Dr Elledge worked collaboratively with Imogen Huxford, our Director of Clinical Operations as well as Natasha Heasman, our Head of Policies and Procedures.
She informed us that the whole process was smooth sailing and our support enabled her to feel relaxed enough to focus on the set-up of her clinic, a must as a new start up.
She continued: “In terms of policies and procedures, the policies team were extremely helpful and dealt with any query I had with professionalism and efficiency.
“The policies team check with you regularly to ensure they bespoke your policies to the exact needs of your organisation, so I knew that the CQC would be satisfied that I had the right policies in place.
If I had any outstanding policies that I required, the team were quick to respond and produce them quickly, so I could focus on the set-up of my clinic.”
As well as receiving a full suite of bespoke policies and procedures for her new clinic, Dr Elledge also required registration support.
This can be quite a daunting task for a new provider, particularly if they have very little or no experience with the CQC.
However, our team of experts at Care 4 Quality., headed by Jayne Downey, our Director of Primary and Acute Care Registrations, are there to support and guide our clients throughout the process.
As part of the registration support, Dr Elledge also benefited from support for her Registered Manager interview.
On this, Dr Elledge said: “This [the Registered Manager interview] was particularly beneficial to me as I felt prepared and able to go into my interview, knowing that I had the advice and support from Care 4 Quality..
“I am thankful to the team for helping with my successful registration and I hope to engage with their services for future support with my clinic.”
To find out more about how you could benefit from our services to start your registration with the CQC, contact us today.
