Ongoing compliance is essential for health and social care providers to remain compliant with the Care Quality Commission (CQC) and continue to excel within the sector.

We do understand that keeping up to date with changing regulations is extremely time-consuming, particularly when trying to maintain a high standard of care for your provider.

At Care 4 Quality. Ltd, our team of experts can help you with your ongoing compliance, providing services that are bespoke to you and your provider.

We offer a multitude of services including regular mock CQC inspections, business and marketing guidance, compliance audits, recruitment support as well as 24/7 telephone and email support.

All of these components are essential for a successful CQC registration as a new provider and ongoing compliance as an experienced one.

Training

Ongoing support and training are important for new team members within any care environment. However, this is not always accurately delivered. Training should be about boosting knowledge and performance of staff members, not as a mere box-ticking exercise.

It may seem quite easy to neglect team members in senior roles, particularly if they are doing a good job. However, this can lead to problems and those senior team members may feel unable to ask any questions. Implementing a sound coaching and mentoring programme can mean your team will benefit from ongoing improvement and will feel they have a safe space to address any concerns. Above all, great quality training improves colleague retention, which is invaluable from a compliance point of view.

Mock CQC Inspections

Mock inspections are a crucial aspect of ensuring your health or social care provider remains compliant with the CQC.

The best way to prepare for an actual CQC inspection is to organise a mock inspection with our team. Our inspections are designed to mock replicate the actual process, including interviews, a comprehensive series of audits and checks and identifying potential regulation breaches.

Our audits will include the five SCREW questions, examined by CQC inspectors. These question if your provider is:

• Safe?
• Caring?
• Responsive?
• Effective?
• Well-led?

HR Support

Using effective HR is vital in any business. At Care 4 Quality. Ltd, we can support you in several areas of HR, whether it’s the day-to-day support or in guiding you through more challenging and complex employment issues. Our specialist team are proficient in health and social care HR, with years of experience within the sector. We will get to know your business and the issues you may be facing, ensuring issues are dealt with and risk is minimised for your provider’s future. We can help you keep up to date with changes in Employment Law and ensure that your documents, policies and procedures are fully compliant.

Our support will minimise the workload of your business, so that you can focus on running a successful provider. Whatever the issue, our expert HR team have extensive experience within the industry and will be able to resolve any concern you may have.

To find out more about our ongoing compliance support, visit our dedicated page here.