Staffing supply issues are a key, if not the key threat to business continuity and client safety. As domiciliary care companies provide essential care to vulnerable persons in their own homes, robust contingency planning has been drawn up to make sure that if they are hit by staff supply issues there is a pool of internal (bank) and external (agency) staffing available to call upon to mitigate risk to client safety and adhere to the Care Quality Commissions (CQC) regulation 18 regarding safe staffing