Governance and Risk Procedures, in conjunction with Quality Assurance Framework, enable us to achieve sustainable growth by providing quality guidance to our team, enabling us to deliver high quality exceptional care which consistently satisfies the needs and expectations of our clients and staff.

This document follows the pillars of healthcare governance to ensure that we implement a framework through which we can be held accountable, for continuously improving the quality of our services and safeguarding high standards of care, by creating an environment in which excellence in care will flourish.

When the management of risk goes well, it often remains unnoticed. When it fails, however, the consequences can be significant, high profile and with the potential to cause harm to clients and their treatment. Effective risk management will help to avoid this. This policy sets out a framework for the management of all risks facing the business, including those associated with the delivery of safe, sustainable care for its clients, relatives and staff.